Effective Opening Sales Conversations – Episode 2
Review of Action Items from Episode 1
Your assignment two weeks ago was to think about what you are saying in your opening sales다음드 statement or conversation now. Do your words/tone/body language/delivery/sincerity help people, and remember-they are people, to think
- He/She is telling me the truth?
2. He/She cares about me?
3. He/She can and will help me?
How did you do?
In this episode you will learn additional steps in perfecting an effective opening sales conversation.
Remember back when you were in English class? You wrote a short story and were told in no uncertain terms “Show don’t tell!” In your opening sales conversations are you telling people that you are telling the truth as in:
“…our corporate mission statement is based on trust and integrity…”
“…we pride ourselves on open communication with our customers…”
or do you show you are telling the truth like Tom did when he said:
“Hello, my name Tom Smith and I would love to sell you our product!”
Your next mission, after having shown that you are telling the truth, like Tom did, is to show you care. In Episode one of Effective Opening Sales Conversations we ended by saying that you would be able to use this:
“Thank you for calling XYZ investment corporation, where your financial future is our life. This is Mary. How may I direct your call?”
to help you show that you care.
Before we say
“Hello, my name Tom Smith and I would love to sell you our product!
We might want to say,